Visa & Permit Escalation Services

Why Escalate a Visa or Permit Application?

Delays in visa and permit processing can have significant consequences for businesses, professionals, and expatriates. Whether your application has exceeded standard processing times or remains stalled without explanation. Our structured Visa & Permit Escalation Service is designed to secure a timely resolution through formal engagement with the Department of Home Affairs.

Common reasons to consider the escalation of a pending application include:

Exceeded Processing Timelines

Your application has been pending beyond the Department of Home Affairs’ stipulated timeframes

Lack of
Communication

No response or meaningful progress despite repeated follow-ups.

Business or Employment Risks

Work contracts, business operations, or critical projects are impacted by the delay.

Urgent Travel Needs:

Your inability to travel due to an unresolved application.

Formal Escalation of Long-Pending Applications

If escalation is warranted, we initiate a structured series of formal engagements with Department of Home Affairs:

Our escalation process follows a structured and strategic approach designed to compel the Department of Home Affairs to prioritise adjudication. We initiate this process by drafting and serving up to three formal, legally structured letters, progressively escalating the urgency of the matter. These communications explicitly outline the delays, cite relevant legal and regulatory frameworks, and emphasise the applicant’s rights to a timely decision. In parallel, we notify Department of Home Affairs that failure to adjudicate within 25 business days may necessitate further legal intervention. Our escalation efforts are meticulously aligned with Department of Home Affairs’ Service Delivery Charter, ensuring that the department remains accountable to its own published processing standards.

Additionally, we establish a comprehensive record of formal engagement, demonstrating that all reasonable administrative avenues have been pursued before resorting to further action. Throughout this process, we maintain continuous communication with the applicant, providing detailed updates on DHA’s responses, anticipated next steps, and any additional documentation or procedural actions required to reinforce the escalation strategy.

In many cases, this formal legal communication compels Department of Home Affairs to prioritise the application, leading to resolution without the need for further legal action.

Legal Intervention (If Necessary)

Should Department of Home Affairs remain unresponsive despite escalation efforts, judicial intervention may be required. In such cases, we can assist with a High Court application to compel adjudication, ensuring that DHA issues a decision within a court-mandated timeframe. While litigation is a last resort, our strategic legal approach ensures that all avenues are pursued effectively before taking this step.

How We Support Businesses & Individuals

Partner with Visa Litigation Services for Effective Visa & Permit Escalation

As South Africa’s leading immigration advisory firm, Visa Litigation Services has a proven track record of successfully escalating visa and permit applications. Our proactive and results-driven approach ensures that your case receives the attention it deserves, with escalation, formal engagement, and legal action (if required) to secure a resolution.

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